Lior Arussy |
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Lior Arussy is an author, visionary, consultant and creative catalyst in the areas of creating delightful customer experiences and executing profitable customer strategies. Arussy’s company, Strativity Group, Inc., advises both Global 2000 companies as well as emerging businesses around the world. Clients include Nokia, Computer Associates, SAP, American Management Association, Seagate Technology, Honeywell, Siemens, Lockheed Martin, Wyeth, University of Pennsylvania, FedEx, CATIC, and Nordea. For his thought leadership and contribution to the industry, Arussy receive CRM Magazine “2003 Influential Leaders” award and served as a juror on Fast Company’s Customer First Awards 2005.
Prior to establishing Strativity Group, Mr. Arussy held executive positions at Hewlett-Packard and other companies.
Mr. Arussy's syndicated column Focus: Customer reaches over 600,000 readers worldwide every month. In addition, he is the author of four books, including Excellence Every Day: Make the Daily Choice - Inspire Your Employees and Amaze Your Customers (Information Today 2008) and Passionate & Profitable: Why Customer Strategies Fail and 10 Steps to Do Them Right! (Wiley 2005). He has also published over 50 articles in publications around the world including an article at Harvard Business Review.
His accomplishments were recognized by leading analysts and press such as ABC, The Wall Street Journal, Financial Times, The Times of London, Gartner Group. Arussy completed his undergraduate degree at Case Western Reserve University and received his MBA from Weatherhead School of Management.
Prior to establishing Strativity Group, Mr. Arussy held executive positions at Hewlett-Packard and other companies.
Mr. Arussy's syndicated column Focus: Customer reaches over 600,000 readers worldwide every month. In addition, he is the author of four books, including Excellence Every Day: Make the Daily Choice - Inspire Your Employees and Amaze Your Customers (Information Today 2008) and Passionate & Profitable: Why Customer Strategies Fail and 10 Steps to Do Them Right! (Wiley 2005). He has also published over 50 articles in publications around the world including an article at Harvard Business Review.
His accomplishments were recognized by leading analysts and press such as ABC, The Wall Street Journal, Financial Times, The Times of London, Gartner Group. Arussy completed his undergraduate degree at Case Western Reserve University and received his MBA from Weatherhead School of Management.