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The Answer is Communication and Leadership, But What is the Question?
Tired of all your problem solving sessions pointing to poor leadership and communication as the root cause of your dysfunction?
They are symptoms not root causes. Addressing them may give you a short term boost, bit it will not help your situation in the long run. Find out the true root causes of poor leadership and communication.
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Document Transcript:
As featured on& authentic benefits hierarchies can convey by
violating the laws surrounding them.
Simply put, there is one right number of layers
(strata) for an organization. There are distinct
levels of task complexity found within these strata.
The Answer is
Communication and Leadership. Next, peoples capacity to deal with complexity
varies, and it also occurs in distinct and
But What Was the Question? measurable levels. Matching peoples ability with
Michelle Malay Carter jobs is paramount.
ver the years, Ive been frustrated by Within a reporting chain, only one job should
sundry retreats and problem solving appear in each stratum. Both your managers
O sessions concluding all paths lead to role complexity and his ability to deal with
communication and leadership. Using various
complexity must fall in the next higher stratum.
TQM tools and group processing techniques, we
would isolate these as the "root cause" of all our When this is the case, BINGO, youve got
ails. Based on our "scientific" analysis, the classic appropriate context -- something we like to call
interventions were prescribed: more newsletters,
leadership and communication. Even
team meetings, more training in communication organizations with the best of intentions unwittingly
and leadership for all! One year later, the process create dysfunction by improperly placing roles and
would repeat itself. people within these strata.
I believe this circular, misguided phenomenon can Get the organizational structure right. Match
be explained by Dr. Elliott Jaques´ total systems peoples ability to their roles. Dysfunction
model for managerial leadership, Requisite plummets. Satisfaction soars.
Organization, featured in an article series by David
Creelman during August and September, 2000. Its not magic; its science. Because of that,
requisite organizational theory applies to all
The question is context. We all exist within it. hierarchal organizations - even yours. The
We all want to have it in a way that is meaningful theories have been validated, and the results can
to us, personally, not too broad or too obvious. be duplicated.
Without appropriate context, we cry for more
leadership, more communication. Implementing What are you waiting for? Your next retreat?
requisite organizational practices creates the
organizational context, which provides each
employee with context (leadership and About the author:
communication) at a precise and satiating level. Michelle Malay Carter is
a consultant with
Jaques says hierarchies are natural, and, hence,
PeopleFit, a management consulting firm specializing in
there are scientific, nonnegotiable, laws strategic organization design, talent assessment, and
surrounding them. This explains why that even managerial leadership systems. Join in their blog
with the bad press hierarchies receive, humans dialog at: missionmindedmanagement.com
continue to intuitively structure their organizations
this way. Unfortunately, we fail to reap the
©PeopleFit and HR.com www.peoplefit.com blog: www.missionmindedmanagement.com
violating the laws surrounding them.
Simply put, there is one right number of layers
(strata) for an organization. There are distinct
levels of task complexity found within these strata.
The Answer is
Communication and Leadership. Next, peoples capacity to deal with complexity
varies, and it also occurs in distinct and
But What Was the Question? measurable levels. Matching peoples ability with
Michelle Malay Carter jobs is paramount.
ver the years, Ive been frustrated by Within a reporting chain, only one job should
sundry retreats and problem solving appear in each stratum. Both your managers
O sessions concluding all paths lead to role complexity and his ability to deal with
communication and leadership. Using various
complexity must fall in the next higher stratum.
TQM tools and group processing techniques, we
would isolate these as the "root cause" of all our When this is the case, BINGO, youve got
ails. Based on our "scientific" analysis, the classic appropriate context -- something we like to call
interventions were prescribed: more newsletters,
leadership and communication. Even
team meetings, more training in communication organizations with the best of intentions unwittingly
and leadership for all! One year later, the process create dysfunction by improperly placing roles and
would repeat itself. people within these strata.
I believe this circular, misguided phenomenon can Get the organizational structure right. Match
be explained by Dr. Elliott Jaques´ total systems peoples ability to their roles. Dysfunction
model for managerial leadership, Requisite plummets. Satisfaction soars.
Organization, featured in an article series by David
Creelman during August and September, 2000. Its not magic; its science. Because of that,
requisite organizational theory applies to all
The question is context. We all exist within it. hierarchal organizations - even yours. The
We all want to have it in a way that is meaningful theories have been validated, and the results can
to us, personally, not too broad or too obvious. be duplicated.
Without appropriate context, we cry for more
leadership, more communication. Implementing What are you waiting for? Your next retreat?
requisite organizational practices creates the
organizational context, which provides each
employee with context (leadership and About the author:
communication) at a precise and satiating level. Michelle Malay Carter is
a consultant with
Jaques says hierarchies are natural, and, hence,
PeopleFit, a management consulting firm specializing in
there are scientific, nonnegotiable, laws strategic organization design, talent assessment, and
surrounding them. This explains why that even managerial leadership systems. Join in their blog
with the bad press hierarchies receive, humans dialog at: missionmindedmanagement.com
continue to intuitively structure their organizations
this way. Unfortunately, we fail to reap the
©PeopleFit and HR.com www.peoplefit.com blog: www.missionmindedmanagement.com
